About our products
What types of phone cases and accessories do you offer?
We offer a wide range of phone cases and accessories, including protective cases, fashion cases, screen protectors, chargers, cables, and more, suitable for various phone models.
Are your phone cases compatible with wireless charging?
Yes, most of our phone cases are designed to be compatible with wireless charging, ensuring convenience without sacrificing protection.
How do I place an order?
Simply browse our selection, choose your products, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
Can I change or cancel my online order after placing it?
Orders can be changed or canceled within 2 hours of placement. Please contact our support team immediately if you need to make any changes.
Shipping and return
How long does shipping take?
Shipping times vary based on location and selected shipping method. Typically, orders are delivered within 8-21 business days.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and times may vary.
What is your return policy?
We accept returns within 30 days of receipt. Items must be in their original condition and packaging.
How do I initiate a return or exchange?
Contact our customer service team with your order number and reason for return. We will guide you through the process.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure payment gateways.
How can I contact customer support?
Our customer support team is available via email at info@gnexuses.com. We aim to respond to all inquiries within 24 hours.
Where can I find updates about new products or promotions?
Stay updated by subscribing to our newsletter and following us on social media.
